Sending Push Notifications

Send a Post with a customized Push Notification to your recipients

Step #1: Select Recipients for the Post

1. After creating a Post in Studio, prepare to Publish it by clicking the [Check Icon] to save the Post. If the Post is already created, select [Review] of the Post shown in Post Manager.

2. Click [Publish To] to choose who receives your Post. A Pop-Up Box will appear.

3. Select the Dropdown box which is top-right of "Publish to Devices" to show all Sources, Team Members and Teams. Click on the appropriate option.

4. Search for individual Members, Teams or Sources by typing in the Search Bar.

Review the difference between these three publishing options here

5. Navigate the Dropdown to Publish your Post to select Members

  • Note: The [Notification] Symbol by Members' names indicates that they have Opted-In to receive Notifications for your Post. 
  • Read this article to see detailed steps on How to Publish to a Member

6. Navigate the Dropdown to Publish your Post to a Source

7. Navigate the Dropdown to Publish your Post to an entire Team

 

Step #2: Publish the Post with Push Notification Details

1. After selecting all desired Recipients, click the [Close]

2. Click on the purple [Publish] icon to share (bottom-right corner of the screen).

3. Within the Pop-Up Box, edit the "General" info of your Post

  • Post Title
  • Main Image
  • Frequency (Publish Now, Publish Later, Publish with Earlier Date, Publish Recurring)
  • Linked Files as Private (requires sign-in to view) or Public (anyone with link can view)

4. Within the Pop-Up Box, edit the "Devices" info of your Post

  • Publish From
  • Push Notification Text (details below)

Step #3: Create an attention-grabbing Push Notification Text

1. Edit the Push Notification Text that displays within the recipient's notification.

  • Mobile App: Notification on their mobile phone includes a link which directs the Member to your created Studio Post content. It is viewable on the designated mobile app. (Push Notifications do not "pop up" on the mobile app if the web app is open in the member's browser.)
  • Web App: Studio Posts published with Push Notifications are viewable on the web app under "My Notifications" Topic shown in the App/Hamburger Menu. Push Notifications do not display on the web app browser.

2. Click [Publish] button (bottom-right of dialog box) to Publish your Post to your recipients' devices.

Pro Tip: The Member needs to be following the Topic in order to receive Push Notification on mobile app.
Click Here to review how to follow and unfollow Topics.